Student Success Splst

The University of New Mexico; Monte Largo Hills (NM); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Insurance benefits

Tuition remission

Dependent education programs

Job summary

The University of New Mexico in Albuquerque, NM seeks a dynamic Student Success Specialist for the TRIO/SSS program. You will provide ongoing academic advising, engage with low-income and first-generation students, and help promote outreach activities to increase program participation.

Typical duties include advising sessions, workshop delivery, and data-informed reporting. This is a full-time, non-exempt staff role based at Main Campus with occasional evenings/weekends as needed.

Qualifications

• Bachelor's degree required.
• Degree may be substituted with additional experience.
• Experience in higher education is preferred.

Responsibilities

• Provide holistic advising and financial aid/scholarship guidance.
• Assist with outreach and retention activities to attract and serve SSS students.
• Support logistics for workshops, orientations, and events.
• Maintain records and assist data collection for reports.
• Participate in professional development and team collaborations.

Skills

Holistic Advising

Student Outreach

Interpersonal Skills

Communication Skills

Team Collaboration

Adaptability

Education

Bachelor's degree

Job description

Student Success Splst

Student Support Services-TRIO (SSS), a federally funded U.S. Department of Education TRIO Program, is seeking a dynamic, self-motivated individual to step into the role of Student Success Splst and join our team. SSS provides comprehensive and sensitive support to college participants, focusing on educational, social, and cultural experiences to enhance graduation rates for low-income, first-generation, and students with disabilities. On occasion, weekend and evening hours will be required.

Our mission: The mission of Student Support Services-TRIO is to increase the college retention and graduation rates of program participants at the University of New Mexico Main Campus. The SSS program draws upon a holistic framework where committed participants receive individualized support by addressing their educational and personal needs.

The ideal candidate is passionate about helping students navigate through the university systems and is a proactive problem-solver, adept at working collaboratively in a fast-paced office environment. They embody a student-centered, holistic approach and are deeply committed to student success. They will be responsible for providing ongoing academic advising and provide support to participants’ individual needs and career exploration. They will assist in the development and delivery of outreach efforts for program promotion and assist in attracting and retaining qualified applicants to the SSS program.

Duties and Responsibilities

• Works directly with SSS program students one-on-one or in a group setting providing holistic-proactive advisement, financial aid/scholarship advisement, advocacy and program services.
• Assists with outreach and retention activities designed to attract, retain, and serve SSS students.
• Supports activity logistics, communications and outreach that promotes an inclusive climate for the SSS population; foster a supportive climate and students’ sense of belonging.
• Assists in the preparation, logistics, and delivery of workshops (academic success, time management, study skills, financial literacy, FAFSA applications, career development, etc.), presentations, and orientations promoting student success.
• Receives guidance, training, and mentoring from professional personnel in planning and carrying out activities and assignments; engages in directed professional development.
• Maintains and documents records; assists with data collection to generate reports.
• Performs miscellaneous job-related duties as assigned to fulfill the SSS grant objectives and goals.

Conditions of Employment

• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.

Minimum Qualifications

Bachelor's degree; no previous experience required.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Experience working in a higher education setting and knowledge of campus resources.
• Experience and or familiarity working with low-income, first-generation-to-college, and or disabled students.
• Experience in working with TRIO programs.
• Ability to coordinate and organize educational programs, meetings and or special events.
• Demonstrates strong interpersonal and communication skills.
• Ability to be flexible and adapt to changing priorities.
• Demonstrated ability to outreach to students on a continuous basis providing guidance and support.
• Ability to work collaboratively as a team member.

Campus

Main - Albuquerque, NM

Department

College Enrichment & Outreach Prgms (027A)

Employment Type

Staff

Staff Type

Term - Full-Time

Term End Date

08/31/2027

Status

Non-Exempt

Pay

Hourly: $19.56 - $26.85

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs.

• medical, dental, vision, and life insurance
• tuition remission and dependent education programs

ERB Statement

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required

Yes

For Best Consideration Date

9/11/2026

Eligible for Remote Work

No

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.

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