Mental Health Triage & Integration Specialist

Clinical and Support Options, Inc; Leominster (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health and dental insurance

Generous paid time off

403(b) retirement savings plan

Free CEUs and in-house training

Group-rate supplemental insurance

Flexible work environment

Job summary

Clinical and Support Options, Inc. (CSO) seeks a Triage and Integration Specialist in Leominster to help clients navigate supports and services. You will screen, assess, triage, and integrate CSO services, coordinating referrals and access to housing, services, and supports.

You will use crisis and transition support to connect clients to mental health, addiction, and medical resources while building a natural support network with family and friends.

Qualifications

• Associate's or Bachelor's degree in a behavioral health discipline or related field.
• Valid driver's license and reliable transportation.
• Bilingual candidates are strongly encouraged to apply.

Responsibilities

• Provide skills training and assistance in daily living activities including basic living and interactive skills.
• Assist in developing communication and conflict resolution skills.
• Provide counseling and intensive support to consumers during psychiatric crises or periods of transition.
• Assist consumers with identifying appropriate mental health, addiction and medical services and accessing services of choice.
• Provide assistance with developing and maintaining a natural support network of family and friends.
• Assist in locating acceptable housing, negotiating leases, and obtaining furniture and other necessary fixtures.
• Collect and enter all demographic and insurance information and verify insurance.
• Determine level of urgency: routine or crisis, and triage appropriately.
• Make appropriate internal agency and program referrals for clients as needed, maintaining an in-depth knowledge of all CSO programs and referral sources.
• Stay informed about payor requirements and managed care plans.
• Act as liaison between CSO and community agencies and groups as appropriate.

Skills

Daily living skills

Communication skills

Crisis counseling

Access to services

Natural supports

Housing assistance

Insurance intake

Triage decisions

Referral coordination

Community liaison

Education

Associate's or Bachelor's degree in behavioral health

Job description

Clinical and Support Options, Inc. (CSO) seeks a Triage and Integration Specialist in Leominster to help clients navigate supports and services. You will screen, assess, triage, and integrate CSO services, coordinating referrals and access to housing, services, and supports.

You will use crisis and transition support to connect clients to mental health, addiction, and medical resources while building a natural support network with family and friends.