Crisis Case Manager Supervisor - Lead & Stabilize

Clinical and Support Options, Inc; Leominster (MA); Sur place; USD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

403(b) retirement plan

Free CEUs and in-house training

Group-rate supplemental insurance

Flexible, collaborative work culture

Résumé du poste

Clinical and Support Options, Inc. (CSO) seeks a Case Manager Supervisor for the Emergency Services Program in Leominster, MA. The role oversees crisis case management, engages clients, and ensures timely contact and linkage to supports to promote stabilization.

The ideal candidate has a behavioral health background, relevant experience, and a valid driver's license. Bilingual candidates are encouraged to apply, reflecting CSO's commitment to diverse, person-centered care.

Qualifications

• Bachelor's or Master's degree in a behavioral health discipline or equivalent.
• Peer experience may be considered.
• Experience with adults with mental health challenges and navigating the behavioral health system.
• Valid driver's license and reliable transportation.

Responsabilités

• Provide programmatic and administrative day-to-day supervision for Crisis Case Managers in CM identification, crisis stabilization, and linkages to service supports.
• Engage Crisis clients and ensure Case Managers engage clients within 24 hours.
• Provide individualized support based on each client's profile and needs.
• Provide outreach to clients by telephone and in person and through their support network.
• Clarify transition needs, gaps in services and supports and assist in locating housing and transport.
• Assist clients in identifying and using natural supports including family and friends.
• Be responsive, flexible, timely, and client-centered in service delivery.
• Consult with clinical supervisor on safety issues, barriers to transition, and interventions.
• Remain engaged with clients after initial Crisis encounter until stable and connected to community supports.

Connaissances

Peer experience

Mental health experience

Driver's license

Formation

Bachelor's or Master's in behavioral health

Description du poste

Clinical and Support Options, Inc. (CSO) seeks a Case Manager Supervisor for the Emergency Services Program in Leominster, MA. The role oversees crisis case management, engages clients, and ensures timely contact and linkage to supports to promote stabilization.

The ideal candidate has a behavioral health background, relevant experience, and a valid driver's license. Bilingual candidates are encouraged to apply, reflecting CSO's commitment to diverse, person-centered care.