Mobile Crisis Clinician, Gardner

Clinical and Support Options, Inc; Gardner (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health and dental insurance

Paid time off

403(b) retirement savings plan

Free CEUs and ongoing professional dev

Group-rate supplemental insurance

Flexible, supportive work environment

Job summary

Clinical and Support Options, Inc. (CSO) in Gardner, MA, seeks a CBHC ESP Mobile Crisis Clinician to conduct trauma‑informed mental health assessments and provide interventions to individuals in crisis.

You will respond to clients in homes, schools, and other settings, aligning with safety guidelines and program protocols. The role includes risk assessments for the CBHC and CCS programs, credentialing tasks, supervision, and collaboration with medical and community partners.

Qualifications

• Clinical Master's degree and licensure eligibility in MA (LICSW or LMHC preferred).
• Post‑Master’s clinical experience preferred.
• Must have a valid driver's license and reliable transportation.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Conduct trauma-informed mental health assessments of individuals in crisis and provide appropriate disposition.
• Respond to clients in safe, feasible settings (homes, schools, hospitals, etc.) per risk guidelines.
• Provide clinical services to residents in CBHC/Respite programs including risk assessment.
• Maintain positive relations with agencies and community partners; liaison with hospitals.
• Complete credentialing requirements for hospitals where services are provided, including vaccinations and screenings.
• Attend in-service trainings and participate in quality improvement initiatives.
• Receive regular supervision and monthly staff meetings.

Education

Clinical Master’s degree

Post‑Master’s work experience (preferred)

Job description

CSO is looking for Clinicians to work in our CBHC (Community Behavioral Health Clinic) Emergency Services Program (ESP) in Gardner.

Our Emergency Service Programs (ESPs) offer clients behavioral health assessments, intervention and stabilization (for youth, families and adults,) 24-hour availability, and are a preferred alternative to hospital emergency departments. We provide daily assessment and brief counseling, case management, nursing support and peer support.

This position will provide clinical assessments and interventions to individuals experiencing a mental health emergency and clients in the agency's CBHC/Respite programs.

As a CBHC ESP Mobile Crisis Clinician:

You Will:

• Conduct trauma informed mental health assessment of individuals experiencing a mental health emergency and provide appropriate disposition. Consult to medical personnel, police and other collaterals as indicated
• Respond to clients at the most natural setting that is safe and feasible following the risk guidelines of the CBHC Program. This includes homes, schools, residential programs, group homes, nursing facilities, and other settings including hospitals as needed.
• Provide clinical services to residents of the Community Crisis Stabilization (CCS) program including risk assessment for unplanned discharges and screening interviews for inpatient step-down admissions
• Maintain positive professional relations with other agencies and community partner/hospitals; represent CBHC services professionally and act as a liaison with community agencies
• Complete all initial and ongoing credentialing requirements for those hospitals where employee will be providing services including obtaining required vaccinations, tox screens, and safety/health education competencies (Necessary vaccinations/x-rays are responsibility of employee)
• Attend in-service trainings on evidence-based best practices and other topics as appropriate, and participate in quality improvement initiatives
• Receive regular supervision meetings and monthly staff meetings with the Program Managers

Your Background:

• Clinical Master's degree
• Post Master's Degree work expertise (preferred)
• Must be eligible for or hold highest level of Massachusetts' licensure in appropriate discipline, LICSW or LMHC (preferred)
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive - maintaining resiliency and focusing on solutions
• Respectful - collaborating and effectively communicating
• Insightful - demonstrating self-awareness and effectively priority setting
• Conscientious - taking accountability and applying feedback

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development through in-house training
• Group-rate supplemental insurance options
• A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work-and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care - Motivational Interviewing - Mindfulness Skills - and more