PACT Case Manager, Leominster

Clinical and Support Options, Inc; Leominster (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and dental insurance

403(b) retirement savings plan

Free CEUs and ongoing professional dev

Group-rate supplemental insurance

Flexible, supportive, collaborative工作環

Job summary

CSO in Leominster, MA is seeking a PACT Case Manager to provide intensive case management to adults 18+ within the Program for Assertive Community Treatment. You will work to help clients maintain independence in the community and engage those hard to engage in behavioral health services.

Responsibilities include motivational counseling, connecting clients with community resources, skills training for daily living, housing assistance, crisis intervention, and coordinating transportation and

Qualifications

• Bachelor's degree in a behavioral health discipline or related field is required.
• Flexible schedule including evenings and weekends may be required by client needs.
• Valid driver's license and reliable transportation required.

Responsibilities

• Provide motivational counseling, prompting, and intensive support to consumers during psychiatric crises or transitions; assist with personal hygiene, grocery shopping, meal prep, and household activities.
• Educate and support clients in identifying community resources, including mental health, addiction, and medical services.
• Provide skills training in daily living activities, including basic and interactive skills, in vivo training, and placement development; include communication and conflict resolution.
• Assist in developing a natural support network of family and friends.
• Deliver crisis and intervention services as part of a mini-treatment team.
• Assist clients in locating and maintaining housing, negotiating leases, and obtaining furniture; coordinate with landlords and housing authorities.
• Provide recovery support services and help clients access treatment and community supports; explore treatment options and set goals.
• Arrange transportation for consumers following program guidelines.
• Maintain contacts with families, natural helpers, outpatient therapists, and others to support clients.

Education

Bachelor's degree in a behavioral health discipline or related field

Job description

CSO is looking for a Case Manager to join our PACT team in Leominster.

Program for Assertive Community Treatment (PACT) is an evidence-based intensive outpatient treatment program designed to assist adults overcome the barriers to their recovery from severe and persistent behavioral health disorders.

This position will provide intensive case management to adults 18 years of age and older needing such support to maintain their independence in the community, or who have been hard to engage in the behavioral health system.

As a PACT Case Manager:

You Will:

• Provide motivational counseling, prompting, and intensive support to consumers during psychiatric crises or periods of transition; monitor and assist clients with personal hygiene and grooming tasks, grocery shopping and meal preparation, and household activities
• Provide education and support with identifying community resources including appropriate mental health, addiction and medical services, and accessing services of choice
• Provide skills training and assistance in areas of daily living activities including basic living and interactive skills, providing "in vivo" skills training, side by side assistance, vocational and pre-vocational support to clients to include identifying interests and strengths and goals, and development of individualized placements. Assist in developing communication and conflict resolution
• Provide assistance with developing and maintaining a "natural support network" of family and friends
• Provide crisis and intervention treatment services as members of mini-treatment team
• Assist, train and support clients in locating and maintaining decent and affordable housing, negotiating leases, and obtaining furniture and other necessary fixtures; facilitate cooperative relationships with landlords and housing authority as indicated
• May provide recovery support services including exploring treatment recovery options with consumers, developing a set of goals and objectives in conjunction with the consumer based on identified needs, providing education and resources, and assisting consumers in accessing treatment and community supports
• Provide transportation for consumers as appropriate, following program guidelines
• Maintain appropriate contacts with family members, others in the "natural helping network", outpatient therapists, and others as necessary to support consumers

Qualifications

• Bachelor's degree in a behavioral health discipline or related field
• Must be able to work flexible schedule which may include evening and weekend work, as required by client needs
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

WhatWe Offer

At CSO, we believe our employees areour greatest asset. We are committed to supporting your professional growth,well-being, and success through:

• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development throughin-house training
• Group-rate supplemental insurance options
• A flexible, supportive, and collaborative workenvironment

WhyJoin CSO?

For more than 50 years, Clinical& Support Options, Inc. (CSO) has been providing innovative,compassionate behavioral health services throughout Western Massachusetts. Withlocations across Springfield, Northampton, Greenfield, and surroundingcommunities, our multidisciplinary teams work together to make a meaningfuldifference in the lives of individuals and families.

When you join CSO, you become partof a mission-driven organization where collaboration, professional growth, andcommunity partnerships are valued. We encourage our employees to bring theirideas, strengths, and unique perspectives to their work—and provideopportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a differencein the communities we serve!

AGreat Place to Work

CSO was named a HealthcareIndustry Top Workplace, and has been recognized as the fastest-growingbehavioral health agency in Western Massachusetts. Our commitment to ouremployees is reflected in our consistently strong internal employeesatisfaction results, with more than 90% of CSO staff reporting that theywould recommend CSO as a great place to work.

We invite you to learn more aboutCSO and discover what makes our organization a great place to build yourcareer.

ProfessionalDevelopment

We are committed to helping ouremployees continue to learn and grow. CSO offers in-house training andprofessional development opportunities in areas such as:

Trauma-Informed Care MotivationalInterviewing Mindfulness Skills and more