Mental Health Program Support Specialist

Veterans Health Administration

Fort Worth (TX)

On-site

USD 49,000 - 64,000

Full time

2 days ago

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Job summary

The Veterans Health Administration, part of the Department of Veterans Affairs, is seeking a Program Support Assistant (OA) in Fort Worth to provide comprehensive administrative support to Mental Health Service units. Responsibilities include document preparation, mail and workflow management, reception duties, and travel arrangements.

The role requires coordinating meetings, training, and HR requests, with a standard 8:00 am–4:30 pm schedule.

Qualifications

Proven ability to prepare, edit, and finalize a wide range of documents, reports, and proposals.
Experience proofreading and ensuring proper formatting of materials.
Handling mail, workflow management, and coordination with multiple services.
Reception duties, responding to inquiries, and referring to appropriate staff.
Experience with office automation, scheduling, travel arrangements, and HR requests.
Ability to schedule meetings, coordinate conferences, and take minutes.
Proficiency with Word, Excel, Access, and PowerPoint for documents and data.

Responsibilities

Provide comprehensive administrative, clerical, and office automation support to Mental Health Service units.
Prepare, edit, and finalize documents including correspondence, reports, and proposals.
Screen mail, manage workflow, and ensure compliance with policies.
Handle reception duties, callers, and inquiries; coordinate referrals and consults.
Maintain calendars, files, and records; manage training registrations and travel.
Troubleshoot IT issues, format web postings, and train staff on office systems.
Schedule and coordinate meetings; record and transcribe minutes; follow up on action items.