Mental Health Administrative Support Specialist

US-Department-of-Veterans-Affair; Fargo (ND); On-site; USD 48,000 - 62,000; Full time

Job summary

The incumbent serves as a Medical Support Assistant (Advanced) within the Fargo VA Health Care System, providing clerical administrative support in coordination, care, and treatment for patients across Mental Health services.

Qualifications include US citizenship, high school diploma or equivalent, English proficiency; GS-5/6 experience/ KSAs; and ability to operate computerized systems, schedule appointments, and communicate professionally.

Qualifications

• One year of experience equivalent to the GS-5 grade level.
• Advanced knowledge of medical terminology.
• Skill in customer service and resolving concerns.
• Ability to operate electronic health records and scheduling systems.
• Ability to schedule medical appointments.
• Ability to communicate effectively with internal and external customers.

Responsibilities

• Provide clerical and administrative support for patient care coordination in Mental Health services.

Job description

The incumbent serves as a Medical Support Assistant (Advanced) within the Fargo VA Health Care System, providing clerical administrative support in coordination, care, and treatment for patients across Mental Health services.

Qualifications include US citizenship, high school diploma or equivalent, English proficiency; GS-5/6 experience/ KSAs; and ability to operate computerized systems, schedule appointments, and communicate professionally.