Program Support Assistant (OA)

US-Department-of-Veterans-Affair; Fort Worth (TX); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

The US Department of Veterans Affairs in Fort Worth, TX seeks a clerical specialist to support Mental Health Service units. The position centers on mail handling, distribution, and basic administrative tasks to ensure smooth operations across MH Administration, Psychiatry/Medical Director, Psychology, and related programs.

The role requires accuracy, confidentiality, and the ability to use automated office systems to log mail activity and notify staff of incoming documents.

Formación

• One year of specialized experience equivalent to at least the next lower grade GS-05.
• Receive, sort, and distribute incoming mail and packages.
• Prioritize and route correspondence and internal documents with confidentiality.
• Maintain an organized mail tracking system and coordinate internal distribution.
• Use automated office systems to log mail activity and notify staff.

Responsabilidades

• Receive, sort, and distribute mail and packages across units.
• Route and track internal correspondence with confidentiality.
• Deliver messages and documents to program staff and confirm receipt.
• Maintain mail logs and coordinate distribution schedules.
• Utilize office automation to update delivery information.

Conocimientos

Mail handling

Document routing

Confidentiality

Herramientas

Automated office systems

Descripción del empleo

The Primary Purpose of the Position is: To perform various administrative and clerical duties in support of the Mental Health Service organizational units (MH Administration, Psychiatry/Medical Director, Psychology/Behavioral Health, Chief of Nursing and Comprehensive Homeless Center Programs) to which the incumbent is assigned. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/16/2026.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • 1. Receive, sort, and distribute incoming mail and packages in accordance with established procedures to ensure timely delivery to appropriate staff.
  • 2. Prioritize and route various types of correspondence and internal documents to designated personnel, maintaining accuracy and adherence to confidentiality requirements.
  • 3. Deliver messages, reports, and documents across program areas, ensuring proper routing and confirming receipt when required.
  • 4. Maintain an organized system for tracking mail flow, including logging incoming items, preparing outgoing mail, and coordinating internal distribution schedules.
  • 5. Utilize automated office systems to record mail activity, update delivery information, and notify staff of incoming or pending documents to support efficient program operations.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.