Program Support Assistant (OA) – Homeless Veterans

U.S. Department of Veterans Affairs; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

The VA New York Harbor Healthcare System is currently recruiting for a Program Support Assistant (Office Automation) for the Social Work service - for the Homeless Veterans Program (HCHV) at the Manhattan - NY Campus location. The Program Support Assistant (OA) performs various administrative and management support of the service.

Major duties include coordinating and providing administrative support, scheduling appointments, handling visitors and calls, and preparing correspondence and reports.

Qualifications

• Specialized Experience: at least 1 full year equivalent to GS-5 in Federal Service performing administrative support, handling correspondence, scheduling meetings, and using office automation software.
• Preferred Experience: interaction with patients with mental health and substance abuse disorders is desirable.

Responsibilities

• Coordinate and provide administrative support for the Social Work service and HCHV program.
• Schedule and manage appointments for patients and staff.
• Receive visitors and answer phone calls, directing to appropriate social work personnel.
• Prepare and transmit correspondence, forms, memos, reports, and data.
• Maintain and organize hard copy and electronic files and records.
• Monitor expenses and assist with budget adjustments as needed.
• Perform related duties as assigned and ensure on-site operations run smoothly.

Tools

Microsoft Office

Job description

The VA New York Harbor Healthcare System is currently recruiting for a Program Support Assistant (Office Automation) for the Social Work service - for the Homeless Veterans Program (HCHV) at the Manhattan - NY Campus location. The Program Support Assistant (OA) performs various administrative and management support of the service.

Major duties include coordinating and providing administrative support, scheduling appointments, handling visitors and calls, and preparing correspondence and reports.