Mental Health Front Desk & Patient Access Coordinator

lifestance; Murray (UT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401k match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator to manage front office tasks at our Murray, UT location. You will ensure quality customer service for in-person and telehealth patients and clinicians, coordinate schedules, and handle administrative duties.

The role emphasizes patient engagement, billing support, and collaboration with clinicians to maintain a smooth practice operation within a compassionate team.

Qualifications

• High School or equivalent required; associates/bachelor's degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role preferred.
• Strong communication and multitasking abilities.

Responsibilities

• Create a positive work environment and support in-office clinician and staff engagement.
• Coordinate patient scheduling and ensure paperwork and demographics are accurate.
• Manage front desk duties, greet patients, and assist with portal questions.
• Handle payments, co-pays, and insurance verifications; triage urgent issues as needed.
• Support clinicians with administrative tasks and maintain a professional office space.

Skills

Multitasking

Teamwork

Communication

Microsoft Office

EMR systems

HIPAA compliance

Education

High School Diploma

Associate/Bachelor's preferred

Tools

Microsoft Office Suite

EMR Systems

Job description

LifeStance Health is seeking a Practice Coordinator to manage front office tasks at our Murray, UT location. You will ensure quality customer service for in-person and telehealth patients and clinicians, coordinate schedules, and handle administrative duties.

The role emphasizes patient engagement, billing support, and collaboration with clinicians to maintain a smooth practice operation within a compassionate team.