Mental Health Front Desk Coordinator

LifeStance Health Inc.; Chesterfield (MO); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D and disability coverage

Life insurance

401k with employer match

Paid parental leave

Paid time off

Job summary

LifeStance Health Inc. in Chesterfield, MO is seeking a Practice Coordinator to manage daily front office operations and deliver exceptional in-person and telehealth patient service. You will be the first point of contact, handle scheduling, payments, and triage patient needs while supporting clinicians.

The role requires strong multitasking, teamwork, and privacy compliance with HIPAA. This full-time position offers competitive benefits including medical, dental, vision, 401k with match, paid

Qualifications

• High school diploma or equivalent required; associates/bachelor’s preferred.
• 1+ years of experience in healthcare operations, customer service, or a similar role.
• Proficient in Microsoft Office; experience with EMR systems and HIPAA compliance.

Responsibilities

• Manage front office daily activities for the practice location and ensure quality patient service for in-person and remote patients.
• Greet, check in/out patients, schedule appointments, and handle payments and billing questions.
• Coordinate with clinicians and staff; support scheduling, triage, and patient communications.
• Verify insurance eligibility and collect co-pays; assist with telehealth access and portal issues.
• Maintain a clean, organized office and participate in team engagement activities.

Skills

Multitasking

Teamwork

Communication

HIPAA awareness

Education

High School or equivalent

Associate’s degree (preferred)

Bachelor’s degree (preferred)

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health Inc. in Chesterfield, MO is seeking a Practice Coordinator to manage daily front office operations and deliver exceptional in-person and telehealth patient service. You will be the first point of contact, handle scheduling, payments, and triage patient needs while supporting clinicians.

The role requires strong multitasking, teamwork, and privacy compliance with HIPAA. This full-time position offers competitive benefits including medical, dental, vision, 401k with match, paid