Mental Health Clinic Navigator & Care Coordinator

Renewal Inc; Pittsburgh (Allegheny County); On-site; USD 26,000 - 32,000; Full time

Job summary

Renewal Inc. is seeking a Clinic Coordinator to manage front-desk operations, greet clients, verify insurance, and schedule visits within our Outpatient Mental Health Clinic. The role supports clinical teams with documentation and care coordination.

Responsibilities include coordinating referrals, obtaining records, and ensuring accurate assessments while maintaining smooth client flow and effective communication across providers and funding sources.

Qualifications

• Must have working knowledge of billing codes and related documentation requirements.
• Highly organized, detail-oriented, and able to adapt to changing technology and procedures.
• Proficiency in Microsoft Office and strong written and verbal communication.
• Ability to work independently and collaboratively as part of a team.

Responsibilities

• greet, instruct, and direct clients upon arrival and check them into the appropriate system.
• Verify insurance or funding authorization for services and schedule appointments.
• Coordinate referrals, obtain required records, and support the clinical team with administration.
• Communicate with clients, medical providers, and staff to ensure continuity of care.

Skills

Microsoft Office

Strong communication

Organizational skills

Customer service

Independent worker

Education

Bachelor's degree in human services or related field

Job description

Renewal Inc. is seeking a Clinic Coordinator to manage front-desk operations, greet clients, verify insurance, and schedule visits within our Outpatient Mental Health Clinic. The role supports clinical teams with documentation and care coordination.

Responsibilities include coordinating referrals, obtaining records, and ensuring accurate assessments while maintaining smooth client flow and effective communication across providers and funding sources.