Care Coordinator - Recovery Pathways & Resources

Kathyirelandrecoverycenters; Cedar Falls (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Renewal Falls Recovery Center is seeking an Intake Coordinator to guide patients through admission to discharge, coordinating care with the treatment team and community resources. This role emphasizes compassionate, patient-centered support and strong documentation practices.

Ideal candidates hold a bachelor’s in social work, psychology, human services, or related field, with at least two years in behavioral health; familiarity with intake, discharge planning, ASAM criteria, and confidentiality

Qualifications

• Bachelor’s degree in social work, psychology, human services, or related field.
• Minimum of two years of experience in behavioral health, substance use treatment, healthcare, case management, or related setting.
• Experience with intake coordination, case management, care coordination, or discharge planning preferred.
• Knowledge of ASAM criteria preferred.
• Behavioral health certification or licensure preferred.

Responsibilities

• Support the admission and intake process, including patient orientation, required documentation, consents, and releases.
• Assist with initial screenings and assessments within the scope of the position.
• Identify patient needs, strengths, barriers, and available supports.
• Coordinate care across clinical, medical, nursing, peer support, behavioral health, and community providers.
• Participate in interdisciplinary treatment team meetings and communicate updates regarding patient needs and progress.
• Assist with treatment planning and ongoing review of patient goals.
• Help patients identify practical and achievable recovery goals.
• Coordinate referrals to healthcare providers, outpatient treatment, recovery housing, peer support, and community-based resources.
• Begin discharge planning early in the treatment process.
• Coordinate follow-up appointments and continuing-care resources prior to discharge.
• Maintain accurate, complete, and timely documentation in the electronic medical record.
• Support utilization review and authorization processes as assigned.
• Maintain professional boundaries with patients at all times.
• Protect patient confidentiality in accordance with HIPAA, 42 CFR Part 2, and organizational policy.

Skills

Communication skills

Organization

Documentation

Interdisciplinary teamwork

Education

Bachelor’s degree in social work, psychology, human services, or related field

Job description

Renewal Falls Recovery Center is seeking an Intake Coordinator to guide patients through admission to discharge, coordinating care with the treatment team and community resources. This role emphasizes compassionate, patient-centered support and strong documentation practices.

Ideal candidates hold a bachelor’s in social work, psychology, human services, or related field, with at least two years in behavioral health; familiarity with intake, discharge planning, ASAM criteria, and confidentiality