Clinic Coordinator

Renewal Inc; Pittsburgh (Allegheny County); On-site; USD 26,000 - 32,000; Full time

Job summary

Renewal Inc. is seeking a Clinic Coordinator to manage front-desk operations, greet clients, verify insurance, and schedule visits within our Outpatient Mental Health Clinic. The role supports clinical teams with documentation and care coordination.

Responsibilities include coordinating referrals, obtaining records, and ensuring accurate assessments while maintaining smooth client flow and effective communication across providers and funding sources.

Qualifications

• Must have working knowledge of billing codes and related documentation requirements.
• Highly organized, detail-oriented, and able to adapt to changing technology and procedures.
• Proficiency in Microsoft Office and strong written and verbal communication.
• Ability to work independently and collaboratively as part of a team.

Responsibilities

• greet, instruct, and direct clients upon arrival and check them into the appropriate system.
• Verify insurance or funding authorization for services and schedule appointments.
• Coordinate referrals, obtain required records, and support the clinical team with administration.
• Communicate with clients, medical providers, and staff to ensure continuity of care.

Skills

Microsoft Office

Strong communication

Organizational skills

Customer service

Independent worker

Education

Bachelor's degree in human services or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinic Coordinator

Pittsburgh, PA, US

8 days ago Requisition ID: 1547

Salary Range: $19.26 To $23.35 Hourly

Definition:

The Clinic Coordinator works within Renewal, Inc.'s Outpatient Mental Health Clinic and is responsible for coordinating the administrative and client-service functions necessary to support effective delivery of behavioral health services.

The Clinic Coordinator serves as a primary point of contact for clients upon arrival and is responsible for greeting, instructing, and directing clients; ensuring required assessments, documentation and authorizations are obtained and maintained; checking clients into the appropriate system; verifying insurance or other funding authorization for services; scheduling and confirming appointments and follow-up appointments; and notifying clinical staff of client arrival. This individual will also assist and work with individuals in Renewal's residential inpatient treatment units.

The Clinic Coordinator facilitates communication among clients, medical providers, clinical staff, referral sources, and other providers to ensure continuity of care and that client needs are appropriately addressed. This individual coordinates and follows up on referrals, assists with obtaining required records and documentation, and supports the clinical team with administrative and care-coordination activities.

Eligibility Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Must have a working knowledge of billing codes and related documentation requirements. Demonstrated ability to work effectively and efficiently, prioritize multiple responsibilities, and take initiative with minimal supervision. Must be highly organized, detail-oriented, and able to adapt to changing technology and procedures. Proficiency in Microsoft Office and the ability to conduct research as needed are required. Strong written and verbal communication, positive customer service, sound judgment, and interpersonal skills are essential. Must be able to work independently and collaboratively as part of a team.

Education and/or Experience:

Bachelor's degree in human services, Social Work, Psychology, Healthcare Administration, or a related field preferred, with experience in behavioral health, mental health, substance use treatment, healthcare, or a related human services setting.

Equal Opportunity Employer/Minorities/Female/Protected Veteran/Individuals with Disabilities