Clinic Coordinator

ADP, Inc.; Pittsburgh (Allegheny County); On-site; USD 26,000 - 32,000; Full time

Job summary

Renewal, Inc. in Pittsburgh, PA, seeks a Clinic Coordinator to support the Outpatient Mental Health Clinic. You will greet clients, collect necessary assessments and documentations, check in clients, and verify insurance or funding authorizations.

You will schedule appointments, coordinate referrals, and assist the clinical team with administrative and care-coordination tasks, helping ensure smooth operations and continuity of care for clients.

Qualifications

• Working knowledge of billing codes and documentation requirements.
• Ability to prioritize multiple responsibilities with minimal supervision.
• Highly organized, detail-oriented, and adaptable to changing technology and procedures.
• Proficiency in Microsoft Office and ability to conduct research.
• Strong written and verbal communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Bachelor’s degree preferred in related field with experience in behavioral health.

Responsibilities

• Greet and direct clients on arrival, and verify required assessments and authorizations.
• Check clients into the system and schedule appointments.
• Verify insurance or funding authorizations for services.
• Coordinate referrals, obtain records, and support care coordination.
• Assist clinical staff with administrative tasks and communication among providers.
• Support inpatient unit teams as needed.
• Ensure continuity of care and address client needs with the team.

Skills

Billing codes

Time management

Organizational skills

Microsoft Office

Research skills

Communication skills

Teamwork

Independent work

Education

Bachelor’s degree in human services or related field

Job description

Clinic Coordinator

Pittsburgh, PA, US

4 days ago Requisition ID: 1547

Salary Range: $19.26 To $23.35 Hourly

Definition

The Clinic Coordinator works within Renewal, Inc.’s Outpatient Mental Health Clinic and is responsible for coordinating the administrative and client-service functions necessary to support effective delivery of behavioral health services.

The Clinic Coordinator serves as a primary point of contact for clients upon arrival and is responsible for greeting, instructing, and directing clients; ensuring required assessments, documentation and authorizations are obtained and maintained; checking clients into the appropriate system; verifying insurance or other funding authorization for services; scheduling and confirming appointments and follow-up appointments; and notifying clinical staff of client arrival. This individual will also assist and work with individuals in Renewal’s residential inpatient treatment units.

The Clinic Coordinator facilitates communication among clients, medical providers, clinical staff, referral sources, and other providers to ensure continuity of care and that client needs are appropriately addressed. This individual coordinates and follows up on referrals, assists with obtaining required records and documentation, and supports the clinical team with administrative and care-coordination activities.

Eligibility Requirements

• Must have a working knowledge of billing codes and related documentation requirements.
• Demonstrated ability to work effectively and efficiently, prioritize multiple responsibilities, and take initiative with minimal supervision.
• Must be highly organized, detail-oriented, and able to adapt to changing technology and procedures.
• Proficiency in Microsoft Office and the ability to conduct research as needed are required.
• Strong written and verbal communication, positive customer service, sound judgment, and interpersonal skills are essential.
• Must be able to work independently and collaboratively as part of a team.

Education and/or Experience

• Bachelor’s degree in human services, Social Work, Psychology, Healthcare Administration, or a related field preferred, with experience in behavioral health, mental health, substance use treatment, healthcare, or a related human services setting.

Equal Opportunity Employer/Minorities/Female/Protected Veteran/Individuals with Disabilities