Mental Health Care Services Coordinator

LifeStance Health Inc.; Milwaukee (WI); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

medical

dental

vision

AD&D

short and long-term disability

life insurance

a 401k retirement savings withEmployer

paid parental leave

paid time off

holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Medical Services Coordinator in Milwaukee to coordinate medical care and support patients and psychiatric clinicians. This full-time role emphasizes delivering high-quality customer service for in-person and remote patients, with a focus on accurate records and efficient communication.

The position requires handling patient inquiries, coordinating with clinicians, and assisting with administrative duties.

Qualifications

• High School diploma or equivalent required; associates/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role preferred.
• Strong communication and customer service skills.

Responsibilities

• Operational Excellence: foster a positive work environment and support clinician and staff engagement.
• Patient Support: assist patients with telehealth access, medication questions, referrals, and coordination of paperwork.

Skills

Multitask

Independent work

Communication skills

MS Office & EMRs

HIPAA compliance

Education

High School or equivalent

Associates/Bachelor’s degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health is seeking a Medical Services Coordinator in Milwaukee to coordinate medical care and support patients and psychiatric clinicians. This full-time role emphasizes delivering high-quality customer service for in-person and remote patients, with a focus on accurate records and efficient communication.

The position requires handling patient inquiries, coordinating with clinicians, and assisting with administrative duties.