Mental Health Care Coordinator & Patient Support

BEHAVIORAL HEALTH PRACTICE SERVICES; Sacramento (CA); In loco; USD 27.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision insurance

AD&D, disability, life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Descrizione del lavoro

LifeStance Health in Sacramento, CA is seeking a Medical Services Coordinator to coordinate medical care and support patients and clinicians, ensuring high-quality customer service for in-person and remote patients.

You will handle patient communications, prior authorizations, records requests, and telehealth access, with starting pay $23.50/hour and quarterly incentive potential; full-time with comprehensive benefits.

Competenze

• High School or equivalent required; associates/bachelor's degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.

Mansioni

• Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
• Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations.
• Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.

Descrizione del lavoro

LifeStance Health in Sacramento, CA is seeking a Medical Services Coordinator to coordinate medical care and support patients and clinicians, ensuring high-quality customer service for in-person and remote patients.

You will handle patient communications, prior authorizations, records requests, and telehealth access, with starting pay $23.50/hour and quarterly incentive potential; full-time with comprehensive benefits.