Memphis Terminal Manager: Dispatch, Driver Retention & P&L

Gulf Winds International; Memphis (TN); Presencial; USD 90.000 - 135.000; Jornada completa

Descripción de la vacante

Gulf Winds International, Inc. is seeking a Terminal Manager for the Memphis terminal. This in-person leadership role oversees dispatch operations, driver retention, scheduling execution, equipment utilization, and cost control to improve margins.

You will partner with Safety, Driver Recruitment, Customer Service and Sales to serve drivers and customers, manage P&L, and drive continuous improvements. The ideal candidate brings strong operations discipline and a proven track record in intermodal

Responsabilidades

• Responsible for day-to-day operations and execution of plan with dispatchers and schedulers.
• Set priorities for the dispatchers throughout the day.
• Work closely with Safety, Driver Recruitment, Customer Service, Sales to serve drivers and customers.
• Complete Missing pay rates, margin reports, yard report reconciliation.
• Manage company driver cost and productivity.
• Knowledge of GWI dispatch process, to be able to dispatch as needed.
• Oversee volumes, workloads, capacity, customer requirements/KPIs, yards, and driver needs to ensure partnership of customer and driver success.
• Communicate freight needs with scheduling group.
• Track company assets and communicate needs to M&R team as well as management.
• Able to resolve conflicts between contractors and dispatch as needed within company policies.
• Manage P&L, cost, and margins with a focus to increase profitability of the terminal.
• Participate in the implementation of new Key Account/Contract business.
• Manage expectations of team to provide an excellent level of service to drivers and customers.
• Maintain strong relationships with the independent contractors to retain the fleet and grow.
• Promote a culture of Operational Excellence focused on safety and quality.
• Build, develop, coach, and manage the transportation team and ensure a succession plan is in place.
• Drive employee engagement within the team to support mission, vision, and values of the company.
• Manage quarterly KPI’s for team to support company goals.
• Mange personnel needs and performance management for team.
• Ensure facility and grounds are properly maintained, as well as ensuring the facility is stocked with the needed supplies and materials.

Descripción del empleo

Gulf Winds International, Inc. is seeking a Terminal Manager for the Memphis terminal. This in-person leadership role oversees dispatch operations, driver retention, scheduling execution, equipment utilization, and cost control to improve margins.

You will partner with Safety, Driver Recruitment, Customer Service and Sales to serve drivers and customers, manage P&L, and drive continuous improvements. The ideal candidate brings strong operations discipline and a proven track record in intermodal