Intermodal Dispatcher – Onsite Memphis & Driver Support

Genesis Intermodal Services; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Genesis Intermodal Services, LLC is seeking an Operations Dispatcher for our Memphis terminal to coordinate driver routes, monitor progress, and ensure safe, compliant operations. The role is on-site from Monday to Friday, 8a–5p, with occasional weekend/on-call coverage.

The ideal candidate has 2–3 years of dispatcher experience in intermodal logistics, strong customer service skills, and knowledge of DOT/FMCSA regulations. International port experience is a plus.

Qualifications

• Minimum 2–3 years of proven Dispatcher or similar role in trucking/logistics.
• High school diploma or equivalent; logistics certification preferred.
• At least 1–2 years of international port experience preferred.

Responsibilities

• Communicate with drivers to provide delivery instructions and monitor progress.
• Track driver locations and progress using ELD tracking systems or other tools.
• Serve as backup to CSR during peak periods and coordinate with customers.
• Maintain accurate records of deliveries, including driver logs and schedules.
• Collaborate with Terminal Manager on driver training and onboarding.
• Perform additional duties as assigned.

Skills

Dispatcher experience

Intermodal transportation

Customer service

On-site work

DOT/FMCSA compliance

Education

High school diploma

Logistics certification (preferred)

Tools

ELD systems

Dispatch software

Tracking software

Samsara (preferred)

Job description

Genesis Intermodal Services, LLC is seeking an Operations Dispatcher for our Memphis terminal to coordinate driver routes, monitor progress, and ensure safe, compliant operations. The role is on-site from Monday to Friday, 8a–5p, with occasional weekend/on-call coverage.

The ideal candidate has 2–3 years of dispatcher experience in intermodal logistics, strong customer service skills, and knowledge of DOT/FMCSA regulations. International port experience is a plus.