Memory Care Concierge — Senior Living Guest Experience

Integral Senior Living; Lafayette (CO); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling

Paid time off and holidays

Health, dental, vision, life and short

401(K) with employer matching

Paid training

Advancement opportunities

Meals and uniforms

Employee Assistance Program

Job summary

Integral Senior Living is seeking a dedicated Concierge to greet guests, residents, and staff, manage calls, and provide general information. The role supports front-desk operations, appointment coordination, mail distribution, and meal-ticket processing within a community environment.

Candidates should have a high school diploma or GED and 1–3 years of customer service experience. The position offers full-time hours with comprehensive benefits and opportunities for advancement.

Qualifications

• High school diploma or GED preferred.
• 1–3 years customer service experience and/or training.

Responsibilities

• Greet residents and visitors and answer inquiries with directions.
• Answer and route external and internal calls; take and relay messages.
• Maintain desk, mail distribution, and sign-in logs.
• Manage appointments for residents and family members.
• Update phone lists and move-in/out registers daily.
• Prepare meal tickets and tally meal counts for staff.
• Organize and tidy the entry area; maintain forms and credits.
• Adhere to company policies and procedures; perform other duties.

Skills

Customer service

Reception

Phone etiquette

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Integral Senior Living is seeking a dedicated Concierge to greet guests, residents, and staff, manage calls, and provide general information. The role supports front-desk operations, appointment coordination, mail distribution, and meal-ticket processing within a community environment.

Candidates should have a high school diploma or GED and 1–3 years of customer service experience. The position offers full-time hours with comprehensive benefits and opportunities for advancement.