Memory Care Concierge — Resident Experience & Scheduling

The Peaks at Old Laramie Trail; Lafayette (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Early wage access

Flexible scheduling

Paid time off

Health insurance

Dental insurance

401K matching

Paid training

Advancement opportunities

Meals provided

Employee assistance program

Job summary

Integral Senior Living (ISL) is seeking a Concierge to greet guests, residents, and staff, manage calls and messages, and provide general information. The role supports daily operations and ensures a welcoming, well-organized front desk environment at our Colorado community.

The position requires 1–3 years of customer service experience and a high school diploma or GED. Competitive wages, flexible scheduling, and a comprehensive benefits package are offered to full-time staff.

Qualifications

• One to three years customer service experience and/or training.

Responsibilities

• Greets residents and visitors; answers inquiries and provides directions.
• Handles telephone answering and reception duties; takes and communicates messages.
• Maintains organization of the desk and entry area.
• Manages mail distribution and logs for move-ins/outs and guests.
• Coordinates appointments for residents and family members (e.g., hairdresser, transportation).
• Updates resident lists, rosters, and sign-in logs as needed.

Skills

Customer service

Education

High school diploma/GED

Job description

Integral Senior Living (ISL) is seeking a Concierge to greet guests, residents, and staff, manage calls and messages, and provide general information. The role supports daily operations and ensures a welcoming, well-organized front desk environment at our Colorado community.

The position requires 1–3 years of customer service experience and a high school diploma or GED. Competitive wages, flexible scheduling, and a comprehensive benefits package are offered to full-time staff.