Memory Care Care Plan Leader & Team Coach

The-Hermitage-3; Sylva (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Professional development opportunities

Company-paid life insurance

Employee Assistance Program

Job summary

The Hermitage seeks a compassionate Special Care Coordinator to lead Memory Care services, develop person-centered care plans, train staff, and engage residents and families in a safe, nurturing environment tailored to cognitive impairments.

You will collaborate closely with the Executive Director, nursing team, therapists, and care staff to ensure regulatory compliance, quality assurance, and continuous improvement, while supporting community operations and resident satisfaction.

Qualifications

• Associate's or Bachelor's degree in Nursing, Healthcare Administration, or related field preferred.
• Active LPN or RN license preferred (depending on state requirements).
• Minimum of 2 years of experience in a senior living, assisted living, memory care, or healthcare setting.
• Previous supervisory or leadership experience in a healthcare environment is highly desirable.
• Strong leadership, communication, and interpersonal skills.

Responsibilities

• Care Plan Development & Management: Develop, implement, and evaluate specialized memory care programs that promote cognitive function, social engagement, and emotional well-being.
• Staff Supervision & Training: Provide leadership, coaching, and specialized dementia training to care staff, ensuring a deep understanding of memory care principles.
• Resident & Family Engagement: Serve as the primary point of contact for residents and families regarding care-related concerns, facilitate family meetings and care conferences.
• Regulatory Compliance & Quality Assurance: Ensure the Memory Care program complies with all state regulations, company policies, and dementia care best practices.
• Collaboration: Work closely with the nursing team, physicians, therapists, and other healthcare providers to coordinate care services.

Skills

Leadership

Communication

Interpersonal skills

EHR proficiency

Computer literacy

Education

Associate's or Bachelor's degree in Nursing/Healthcare Administration

Job description

The Hermitage seeks a compassionate Special Care Coordinator to lead Memory Care services, develop person-centered care plans, train staff, and engage residents and families in a safe, nurturing environment tailored to cognitive impairments.

You will collaborate closely with the Executive Director, nursing team, therapists, and care staff to ensure regulatory compliance, quality assurance, and continuous improvement, while supporting community operations and resident satisfaction.