Memorial Services Coordinator

nsmg; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

NorthStar Memorial Group in North Miami Beach, FL seeks a Staff Associate to support on-site services and family arrangements. You will work with funeral directors, prepare memorial areas, and ensure smooth operations from initial meeting to final arrangements.

Ideal candidates have a year of customer service experience, a valid driver's license, and the ability to handle sensitive situations with professionalism and compassion.

Qualifications

• 1 year of customer service experience preferred.
• Valid driver's license.
• Over the age of 18.
• Professional appearance and ability to handle sensitive situations.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Customer service

Driver's license

Professional appearance

Handling sensitive situations

Job description

NorthStar Memorial Group in North Miami Beach, FL seeks a Staff Associate to support on-site services and family arrangements. You will work with funeral directors, prepare memorial areas, and ensure smooth operations from initial meeting to final arrangements.

Ideal candidates have a year of customer service experience, a valid driver's license, and the ability to handle sensitive situations with professionalism and compassion.