Staff Associate (Part Time)

nsmg; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

NorthStar Memorial Group in North Miami Beach, FL seeks a Staff Associate to support on-site services and family arrangements. You will work with funeral directors, prepare memorial areas, and ensure smooth operations from initial meeting to final arrangements.

Ideal candidates have a year of customer service experience, a valid driver's license, and the ability to handle sensitive situations with professionalism and compassion.

Qualifications

• 1 year of customer service experience preferred.
• Valid driver's license.
• Over the age of 18.
• Professional appearance and ability to handle sensitive situations.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Customer service

Driver's license

Professional appearance

Handling sensitive situations

Job description

NorthStar Memorial Group is seeking a Staff Associate at Levitt Weinstein Blasberg Rubin Zilbert Memorial Chapel in North Miami Beach, FL. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Qualifications

• 1 year of experience in customer service preferred
• Valid Drivers license
• Over the age of 18
• Professional appearance and ability to handle sensitive situations

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.