Membership Team Member

Philaymca; Philadelphia (Philadelphia County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Free YMCA membership

Discounts on child care and summer camp programs

Opportunities for personal growth at the YMCA

Job summary

Philaymca is seeking a dedicated team member to provide exceptional customer service to members and guests at our Philadelphia location. You will assist with program registrations and help members achieve their wellness goals while building rewarding relationships.

If you're passionate about engaging with community members and enjoy working collaboratively, we want to meet you! Join us for an enriching experience at the Y.

Qualifications

• 18+ years of age.
• 1+ years of experience in customer service.
• Willingness to live out the mission of the Y.

Responsibilities

• Providing customer service support to members and guests.
• Assisting members with program registration and wellness goals.
• Building strong relationships with members of all ages.

Skills

Customer service skills

Cash handling

Relationship building

Job description

Columbia North YMCA, 1400 N Broad Street, Philadelphia, Pennsylvania, United States of America

Job Description

Posted Thursday, June 4, 2026 at 4:00 AM

Do you love connecting with people and sharing your passion with others?

Some rewards for joining our team:

• Free YMCA membership - access to all branches!
• Sweet discounts on child care and summer camp programs
• Planning for your future? Ask us how we do it at the Y- it's awesome!

What is needed for this job:

• 18+ years of age
• 1+ years of experience in customer service
• Have a willingness and desire to live out the mission of the Y
• Are experienced in cash handling and can reconcile shift transactions
• Enjoyment from working with members and building positive relationships

The responsibilities we will trust you with:

• Providing customer service support to members, program participants, and guests
• Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals
• Building strong relationships with members and guests of all ages

What you can expect:

• Support from an amazing team which includes training you on expectations
• Opportunities to learn & grow at the YMCA
• Being a part of a non-profit organization that works to make the community stronger
• Great members to work with every day!

After reading this, if you’re thinking this is me- we want to meet you!

Get the ball rolling with our quick, 3-minute online application.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.