Member Service Team Member

Greater Philadelphia YMCA; Ambler (Montgomery County); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Free YMCA membership

Flexible work schedule

Discounts on child care and summer camp programs

Job summary

The Greater Philadelphia YMCA is looking for a Membership Team Member who loves connecting with people and positively impacting the community. Your role will include providing customer service, assisting with program registrations, and building relationships with members of all ages.

Applicants should be 18+, have customer service experience, and be willing to embrace the Y's mission. The role offers flexible scheduling, a free YMCA membership, and opportunities for personal growth.

Qualifications

• 18+ years of age required.
• 1+ years of experience in customer service is preferred.
• Willingness to live out the mission of the Y.

Responsibilities

• Provide customer service support to members, program participants, and guests.
• Assist members with program and membership registration.
• Build strong relationships with members and guests.

Skills

Customer service

Cash handling

Relationship building

Job description

Greater Philadelphia YMCA Employment Opportunity

Do you love connecting with people and sharing your passion with others?

We are looking for a Membership Team Member to join our team at the Y! We spend our days positively impacting the community around us. We help members reach their potential, enact goals, and we change lives in our Y community.

Some rewards for joining our team:

• Free YMCA membership - access to all branches!
• Flexible work schedule
• Sweet discounts on child care and summer camp programs
• Planning for your future? Ask us how we do it at the Y- it's awesome!

What is needed for this job:

• 18+ years of age
• 1+ years of experience in customer service
• Have a willingness and desire to live out the mission of the Y
• Are experienced in cash handling and can reconcile shift transactions
• Enjoyment from working with members and building positive relationships

The responsibilities we will trust you with:

• Providing customer service support to members, program participants, and guests
• Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals
• Building strong relationships with members and guests of all ages

What you can expect:

• Support from an amazing team which includes training you on expectations
• Opportunities to learn & grow at the YMCA
• Being a part of a non-profit organization that works to make the community stronger
• Great members to work with every day!

After reading this, if you’re thinking this is me- we want to meet you!

Get the ball rolling with our quick, 3-minute online application.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.