Membership Service Team Member- Full Time

Greater Philadelphia YMCA; Ambler (Montgomery County); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Free YMCA membership

Flexible work schedule

Discounts on childcare and summer camps

Generous Paid Time Off

Medical, Dental, Vision insurances

Job summary

The Greater Philadelphia YMCA is seeking a Membership Service Team Member to positively impact the community. This role involves providing customer service, assisting with membership needs, and building relationships with members. Requirements include being 18+, having customer service experience, and cash handling skills. The position offers a flexible work schedule and various health benefits, making it a rewarding job in a supportive environment.

Qualifications

• Must be 18+ years old.
• Minimum of 1 year experience in customer service.
• Willingness to live out the Y's mission.

Responsibilities

• Provide customer service support to members and guests.
• Assist members with registration and troubleshooting issues.
• Build strong relationships with members of all ages.

Skills

Customer service experience

Cash handling

Relationship building

Job description

Greater Philadelphia YMCA Employment Opportunity!

Do you love connecting with people and sharing your passion with others?

We are looking for a Membership Service Team Member to join our team at the Y! We spend our days positively impacting the community around us. We help members reach their potential, enact goals, and we change lives in our Y community.

Some rewards for joining our team:

• Free YMCA membership - access to all branches!
• Flexible work schedule
• Sweet discounts on child care and summer camp programs
• Medical, Dental, Vision, Disability, and Life Insurances
• Generous Paid Time Off + 7 paid holidays throughout the year
• Planning for your future? Ask us how we do it at the Y- it's awesome!
• Supplemental insurance benefits

What is needed for this job:

• 18+ years of age
• 1+ years of experience in customer service
• Have a willingness and desire to live out the mission of the Y
• Are experienced in cash handling and can reconcile shift transactions
• Enjoyment from working with members and building positive relationships

The responsibilities we will trust you with:

• Providing customer service support to members, program participants, and guests
• Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals
• Building strong relationships with members and guests of all ages

What you can expect:

• Support from an amazing team which includes training you on expectations
• Opportunities to learn & grow at the YMCA
• Being a part of a non-profit organization that works to make the community stronger
• Great members to work with every day!

After reading this, if you’re thinking this is me- we want to meet you!

Get the ball rolling with our quick, 3-minute online application.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam‑era or special disabled veteran or other protected classification and in accordance with applicable laws.