Membership Team Member

Philaymca; Hatboro (Montgomery County); On-site; USD 19,286 - 22,041; Part time

Benefits offered by this job

Free YMCA membership

Discounts on child care and summercamp

Job summary

Willow Grove YMCA in Hatboro, PA is seeking a Membership Team Member to welcome and assist members and program participants. You will help with registrations, resolve issues, and support members' wellness goals while representing the Y’s mission.

This role offers opportunities to grow within a friendly, non-profit community team, with training and the chance to build positive relationships across ages. Previous customer service experience is valued.

Qualifications

• Age 18+.
• 1+ years of customer service experience.
• Willingness to live out the Y mission.
• Experience with cash handling and reconciling shift transactions.
• Enjoys working with members and building positive relationships.

Responsibilities

• Providing customer service support to members, program participants, and guests.
• Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals.
• Building strong relationships with members and guests of all ages.

Skills

Customer service

Cash handling

Relationship building

Job description

Willow Grove YMCA, 3300 Davisville Road, Hatboro, Pennsylvania, United States of America

Job Description

Posted Wednesday, July 29, 2026 at 4:00 AM

Do you love connecting with people and sharing your passion with others?

We are looking for a Membership Team Member to join our team at the Y! We spend our days positively impacting the community around us. We help members reach their potential, enact goals, and we change lives in our Y community.

Some rewards for joining our team:

Free YMCA membership - access to all branches!

Sweet discounts on child care and summer camp programs

Planning for your future? Ask us how we do it at the Y- it's awesome!

What is needed for this job:

18+ years of age

1+ years of experience in customer service

Have a willingness and desire to live out the mission of the Y

Are experienced in cash handling and can reconcile shift transactions

Enjoyment from working with members and building positive relationships

The responsibilities we will trust you with:

Providing customer service support to members, program participants, and guests

Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals

Building strong relationships with members and guests of all ages

What you can expect:

Support from an amazing team which includes training you on expectations

Opportunities to learn & grow at the YMCA

Being a part of a non-profit organization that works to make the community stronger

Great members to work with every day!

After reading this, if you’re thinking this is me- we want to meet you!

Get the ball rolling with our quick, 3-minute online application.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.

Willow Grove YMCA, 3300 Davisville Road, Hatboro, Pennsylvania, United States of America