Membership Specialist

Equity LifeStyle Properties, Inc.; Lenoir (NC); Presencial; USD 40 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental and vision plans

401(k) employer match

Paid vacations, holidays, and sick time

Resumo da oferta

A leading camping membership provider in Lenoir, NC, is seeking a Membership Specialist to promote and sell memberships. This role includes meeting sales targets, providing education about various membership products, and contacting potential customers to introduce the benefits of membership. The ideal candidate will have sales experience, excellent communication skills, and knowledge of digital tools. A comprehensive benefits package is offered, including medical and 401(k) match.

Qualificações

• Sales experience required.
• Proficient in Microsoft Word, Google Drive, Email.
• Collaborative and detail-oriented.
• Excellent communicator on phone, email, and in-person.

Responsabilidades

• Promote and sell camping memberships.
• Meet membership sales targets.
• Contact and welcome incoming guests.
• Conduct sales presentations to potential members.
• Manage membership contracts and reports.

Conhecimentos

Sales experience

Basic computer skills

Collaborative and detail-oriented

Excellent communication

Self motivated

Strong multi-tasker

Formação académica

Real estate license (if required)

Ferramentas

Microsoft Word

Google Drive

Email

Cloud-based sales software

Descrição da oferta de emprego

What You’ll Do

The Membership Specialist role is a unique opportunity to promote and sell memberships in the thriving industry of camping. The Membership Specialist is responsible for meeting membership sales targets and acts as a “Goodwill Ambassador” to all potential customers to communicate the benefits of membership. This role provides education and builds awareness of the various membership products and is also a good opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.

Your Job Will Include

• Implement membership awareness at the campground through welcome calls/emails, camp-in’s, educational workshops, events, marketing materials and other promotional methods.
• Identify prospects for membership and move prospects through the sales cycle.
• Understand and provide expert information on new membership products.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome to park and introduce self as membership specialist.
• Work with park staff to handout membership materials at check-in.
• Attend park events and Manager meetings.
• Set appointments for membership presentation.
• Give effective sales presentations to interested guests.
• Curate Hot List of top prospects for follow up.
• Obtain Member Referrals.
• Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
• Responsible for corporate reporting to his/her Area Coordinator.
• Attends weekly Arrival Strategy conference call and weekly Membership Information conference call. Participates in incentive programs.
• Promotes Ambassador Program at park and engages with staff to encourage, reward, and recognize staff referral leads.
• Responsible for writing and managing membership contracts for new members.
• Understand and knowledgeable of current membership promotions.
• Be thorough and complete with contracts.
• Adhere to contract policies.

Experience & Skills You Need

• Sales experience required.
• Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented. Enjoys working with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, via email, and in-person.
• Thrives in results-oriented sales environment.
• Self motivated and strong multi-tasker.
• This role may require a real estate license.

Benefits

We offer a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

As an Equal Opportunity Employer, we welcome and thank all applicants.