Membership Specialist - Northeast US

Equity LifeStyle Properties, Inc.; Swainton (NJ); On-site; USD 1,000 - 138,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity Lifestyle Properties, Inc. is seeking a Membership Specialist in Swainton, New Jersey to promote and sell campground memberships in the Northeast US. The role focuses on meeting sales targets, educating guests about benefits, and acting as a goodwill ambassador at the park.

The position involves working with park staff to hand out materials, setting appointments for presentations, and managing membership contracts, with opportunities for full or part-time work at designated parks.

Qualifications

• Experience in sales or customer-facing roles.
• Excellent written and verbal communication skills.
• Ability to work with park staff and community members.

Responsibilities

• Promote and sell campground memberships to prospective customers.
• Meet membership sales targets and educate guests on membership benefits.
• Coordinate with park staff to distribute materials and schedule presentations.
• Prepare and manage membership contracts and documentation.
• Attend park events and contribute to outreach efforts.

Skills

Sales mindset

Communication

Multi-tasking

Self-motivation

Education

Real estate license (preferred)

Tools

Microsoft Word

Google Drive

Email

Cloud-based software (CRM)

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Membership Specialist - Northeast US in Swainton, New Jersey.

What You'll Do

The Membership Specialist role is a unique opportunity to promote and sell memberships in the thriving industry of camping. The Membership Specialist is responsible for meeting membership sales targets and acts as a “Goodwill Ambassador” to all potential customers to communicate the benefits of membership. This role provides education and builds awareness of the various membership products and is also a good opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.

Your Job Will Include

• Implement membership awareness at the campground through welcome calls/emails, camp-in’s, educational workshops, events, marketing materials and other promotional methods.
• Identify prospects for membership and move prospects through the sales cycle.
• Understand and provide expert information on new membership products.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome to park and introduce self as membership specialist.
• Work with park staff to handout membership materials at check-in.
• Attend park events and Manager meetings.
• Set appointments for membership presentation.
• Give effective sales presentations to interested guests.
• Curate Hot List of top prospects for follow up.
• Obtain Member Referrals.
• Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
• Responsible for corporate reporting to his/her Area Coordinator.
• Attends weekly Arrival Strategy conference call and weekly Membership Information conference call. Participates in incentive programs.
• Promotes Ambassador Program at park and engages with staff to encourage, reward, and recognize staff referral leads.
• Responsible for writing and managing membership contracts for new members.
• Understand and knowledgeable of current membership promotions.
• Be thorough and complete with contracts.
• Adhere to contract policies.

Experience & Skills You Need

• Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented. Enjoys working with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, via email, and in-person.
• Thrives in results-oriented sales environment.
• Self motivated and strong multi-tasker.
• This role may require a real estate license.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated Compensation For This Position In The States Of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT And WA Is

Hourly: $1.00 - $100.00

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.