Membership Sales Specialist

Equity LifeStyle Properties; Pasco (WA); On-site; USD 40,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation

Paid holidays

Paid sick time

Job summary

Equity LifeStyle Properties seeks a Membership Specialist to promote and sell Thousand Trails memberships, meet sales targets, and act as a goodwill ambassador at designated parks. This role educates customers on membership benefits, especially appealing to full or part-time RVers, with a site provided at the park and both seasonal and year-round openings.

Seasonal relocation up to six months may be required, and an RV site is provided.

Qualifications

• Experience in sales and meeting targets.
• Ability to communicate promotions and contracts clearly.
• Knowledge of membership products and promotions.
• Professional relationship management with members.

Responsibilities

• Meet or exceed sales goals; compensation includes commissions and bonuses.
• Explain current membership promotions and contracts.
• Provide expert information on new membership products.
• Maintain relationships with current members to drive referrals.
• Promote awareness of memberships at assigned campground(s).
• Educate on-site staff to encourage referrals and recognize staff referrals.
• Demonstrate strong customer service and sales skills.

Skills

Sales experience

Fast-paced environment

Communication skills

Self-motivated

Multi-tasking

Tools

Microsoft Word

Google Drive

Email

Salesforce

Job description

Job Summary:

The Membership Specialist is responsible for promoting and selling memberships to Thousand Trails, meeting membership sales targets, and acting as a Goodwill Ambassador to all potential customers to communicate the benefits of membership. This role provides education to potential customers, and builds awareness of the various membership products. It is an especially appealing opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks. Seasonal and year-round positions are available. These positions may require seasonal relocation for up to 6 months at a time, and a site is provided for your RV. Ideal for full-time RVers!

Essential Job Duties:

• Meet or exceed sales goals - your compensation is directly related to your effort and skill, and increases exponentially with overachievement. Commissioned sales representatives can easily surpass their target annual income with monthly and yearly bonuses.
• Understand and effectively communicate current membership promotions and be thorough and complete with contracts.
• Understand and provide expert information on new membership products.
• Maintain a healthy and professional relationship with current members to drive referral business.
• Implement membership awareness at their assigned campground(s) through various outlets.
• Engage with and educate fellow on-site staff to encourage, reward and recognize staff referrals.
• Have robust customer service and sales skills and be detail-oriented.

Experience & skills you need:

• Sales experience is strongly recommended.
• You should thrive in a fast-paced results-orientated sales environment.
• Basic computer skills and proficiency in Microsoft Word programs, Google Drive, Email and cloud-based software sales programs; quick-study in industry/company specific programs; Salesforce experience a plus
• Be collaborative and work with energy and enthusiasm.
• Have professional behavior and appearance.
• Be an excellent communicator on phone, via email and in person.
• Be self-motivated and a strong multi-tasker.

Work Environment:

While primarily in an indoor office environment, the Membership Specialist is occasionally exposed to outside weather conditions such as wet and/or humid conditions, or extreme cold and/or heat.

Benefits:

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.