Membership Specialist

Equity LifeStyle Properties, Inc.; Monroe (WA); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical benefits

Dental plan

Vision plan

401(k) match

Paid vacation

Holidays

Sick time

Job summary

Equity LifeStyle Properties, Inc. in Monroe, WA is hiring a Membership Specialist to promote and sell campground memberships.

You’ll meet membership sales targets and serve as a goodwill ambassador, educating guests on benefits and products while building lasting relationships. This onsite role offers schedule flexibility within park operations, opportunities for both full- and part-time work, and a chance to engage with guests at events and check-ins.

Qualifications

• Basic computer skills and proficiency in Microsoft Word, Google Drive, Email, and cloud-based software.
• Collaborative and detail-oriented, with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, via email, and in-person.
• Thrives in a results-oriented sales environment.
• Self-motivated and capable of multi-tasking.
• This role may require a real estate license.

Responsibilities

• Promote and sell campground memberships to meet sales targets.
• Implement membership awareness at the campground through calls, emails, events, and materials.
• Identify prospects and move them through the sales cycle.
• Explain and educate guests on new membership products and benefits.
• Run arrival reports to identify potential members and contact new guests.
• Collaborate with park staff to distribute membership materials at check-in.
• Attend park events and manager meetings; set appointments for presentations.
• Deliver effective sales presentations to interested guests.
• Maintain a hot list of top prospects for follow-up and obtain member referrals.
• Oversee inventory of flyers and park signage alongside the Resort Manager.
• Prepare corporate reports to the Area Coordinator and participate in calls/incentives.
• Promote the Ambassador Program and encourage staff referrals.
• Write and manage membership contracts for new members.
• Understand current membership promotions and adhere to contract policies.

Skills

Communication skills

Sales-oriented

Team collaboration

Attention to detail

Self-motivation

Real estate license

Education

Real estate license (preferred)

Tools

Microsoft Word

Google Drive

Email

Cloud-based sales software

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Membership Specialist in Monroe, Washington.

What You’ll Do

The Membership Specialist role is a unique opportunity to promote and sell memberships in the thriving industry of camping. The Membership Specialist is responsible for meeting membership sales targets and acts as a “Goodwill Ambassador” to all potential customers to communicate the benefits of membership. This role provides education and builds awareness of the various membership products and is also a good opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.

Your Job Will Include

• Implement membership awareness at the campground through welcome calls/emails, camp-in’s, educational workshops, events, marketing materials and other promotional methods.
• Identify prospects for membership and move prospects through the sales cycle.
• Understand and provide expert information on new membership products.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome to park and introduce self as membership specialist.
• Work with park staff to handout membership materials at check-in.
• Attend park events and Manager meetings.
• Set appointments for membership presentation.
• Give effective sales presentations to interested guests.
• Curate Hot List of top prospects for follow up.
• Obtain Member Referrals.
• Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
• Responsible for corporate reporting to his/her Area Coordinator.
• Attends weekly Arrival Strategy conference call and weekly Membership Information conference call. Participates in incentive programs.
• Promotes Ambassador Program at park and engages with staff to encourage, reward, and recognize staff referral leads.
• Responsible for writing and managing membership contracts for new members.
• Understand and knowledgeable of current membership promotions.
• Be thorough and complete with contracts.
• Adhere to contract policies.

Experience & Skills You Need

• Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented. Enjoys working with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, via email, and in-person.
• Thrives in results-oriented sales environment.
• Self motivated and strong multi-tasker.
• This role may require a real estate license.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated Compensation For This Position In The States Of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT And WA Is

Hourly: $17.13 - $17.13

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.