Membership Specialist - Bulow

Equity LifeStyle Properties; United States; Vor Ort; USD 31.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Zusammenfassung

Equity LifeStyle Properties is seeking a Membership Specialist to promote and sell campground memberships at designated parks. You will educate guests on membership products, run reports to identify prospects, and present memberships to drive sales while ensuring proper contracts and materials management.

The role supports park staff, attends events, and participates in incentive programs. A real estate license may be required, and the position offers a comprehensive benefits package.

Qualifikationen

• Basic computer skills including words processors, cloud apps, and email.
• Collaborative and detail-oriented.
• Energetic and enthusiastic with a professional presence.
• Excellent communicator on phone, email, and in-person.
• Thrives in a results-oriented sales environment.
• Self-motivated and strong multi-tasker.
• Real estate license may be required.

Aufgaben

• Promote and sell campground memberships to meet sales targets.
• Educate customers on membership products and benefits.
• Run arrival reports and identify prospects for membership.
• Initiate contact with guests to introduce the membership program.
• Distribute materials at check-in and attend park events.
• Set appointments and give compelling membership presentations.
• Build and maintain a hot-list of prospects; obtain referrals.
• Manage membership contracts and adhere to policies.

Jobbeschreibung

What you'll do

The Membership Specialist role is a unique opportunity to promote and sell memberships in the thriving industry of camping. The Membership Specialist is responsible for meeting membership sales targets and acts as a “Goodwill Ambassador” to all potential customers to communicate the benefits of membership. This role provides education and builds awareness of the various membership products and is also a good opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.

Your job will include

• Implement membership awareness at the campground through welcome calls/emails, camp-in’s, educational workshops, events, marketing materials and other promotional methods.
• Identify prospects for membership and move prospects through the sales cycle.
• Understand and provide expert information on new membership products.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome to park and introduce self as membership specialist.
• Work with park staff to handout membership materials at check-in.
• Attend park events and Manager meetings.
• Set appointments for membership presentation.
• Give effective sales presentations to interested guests.
• Curate Hot List of top prospects for follow up.
• Obtain Member Referrals.
• Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
• Responsible for corporate reporting to his/her Area Coordinator.
• Attends weekly Arrival Strategy conference call and weekly Membership Information conference call.
• Participates in incentive programs.
• Promotes Ambassador Program at park and engages with staff to encourage, reward, and recognize staff referral leads.
• Responsible for writing and managing membership contracts for new members.
• Understand and knowledgeable of current membership promotions.
• Be thorough and complete with contracts.
• Adhere to contract policies.

Experience & skills you need

• Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented.
• Enjoys working with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, via email, and in-person.
• Thrives in results-oriented sales environment.
• Self motivated and strong multi-tasker.
• This role may require a real estate license.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is: Annual Salary: $31,000.00 - $65,000.00 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.