Membership Services Concierge – PT Gleneagles Country Club

Gleneaglesdelray; Delray Beach (FL); On-site; USD 23,000 - 32,000; Part time

Job summary

Gleneaglesdelray in Delray Beach, FL is seeking a friendly Part-Time Membership Services Concierge to support the Membership & Marketing Department at the front desk. You will deliver outstanding customer service, manage a multi-line phone system, handle administrative tasks, and help ensure smooth daily operations for members and guests.

Salary is $20.00 per hour. The role covers reservations, assisting with website and app login issues, and greeting visitors.

Qualifications

• Proven office management or administrative experience with strong organizational skills.
• Excellent customer service skills with professional phone etiquette.
• Proficiency in Microsoft Office, Google Workspace, data entry, and basic bookkeeping.
• Strong time management and multitasking abilities.

Responsibilities

• Learn the Club's reservation process and book dining and event reservations.
• Help members with website and app username and password issues.
• Assist with dining and event confirmation calls.
• Answer member inquiries in-person, via e-mail and via phone call.
• Other duties and responsibilities as assigned by the Membership Manager.
• Greet members and visitors warmly, providing excellent customer support and assistance.

Skills

Office administration

Customer service

Computer literacy

Time management

Tools

Microsoft Office

Google Workspace

Job description

Membership Services Concierge – Part Time

We are seeking an energetic and friendly Part-Time Membership Services Concierge to serve as administrative support to the Membership & Marketing Department. In this vital role, you will provide outstanding customer service, manage multi-line phone systems, handle administrative tasks, and ensure smooth daily operations at our front desk. Your positive attitude and organizational skills will help create a memorable experience for our members and guests.

• This is a Part-Time position.

Essential Duties and Responsibilities:

• Learn the Club's reservation process and book dining and event reservations
• Help members with website and app username and password issues
• Assist with dining and event confirmation calls
• Answer member inquiries in-person, via e-mail and via phone call
• Other duties and responsibilities as assigned by the Membership Manager
• Greet members and visitors warmly, providing excellent customer support and assistance

Skills and Abilities Required:

• Proven office management or administrative experience with strong organizational skills.
• Excellent customer service skills with professional phone etiquette.
• Proficiency in computer literacy including Microsoft Office (Word, Excel), Google Workspace, data entry, and basic bookkeeping.
• Strong time management skills with the ability to multitask effectively.

Experience Required:

• Previous customer service experience - country club experience is preferred.

Job Types: Part-time, Temporary

Salary: $20.00 per hour