Membership Sales & Welcome Desk Specialist

YMCA Southcoast; Wareham (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

YMCA Southcoast in Wareham, MA is seeking a Representative for their Welcome Center. The role involves delivering high-quality customer service, managing membership sales, and ensuring the lobby's professional appearance. Candidates should have prior customer service or sales experience and the ability to interact effectively with a diverse audience. This position requires a flexible schedule, including weekends. The YMCA emphasizes inclusivity and equal opportunity for all employees.

Qualifications

• Previous customer service or sales experience required.
• Ability to communicate effectively and conduct tours.
• Experience interacting with people from diverse backgrounds.

Responsibilities

• Provide excellent customer service in person and over the phone.
• Sell memberships and promote renewals.
• Maintain records of membership and program sales.

Skills

Customer service

Sales experience

Communication skills

Ability to work under pressure

Job description

YMCA Southcoast in Wareham, MA is seeking a Representative for their Welcome Center. The role involves delivering high-quality customer service, managing membership sales, and ensuring the lobby's professional appearance. Candidates should have prior customer service or sales experience and the ability to interact effectively with a diverse audience. This position requires a flexible schedule, including weekends. The YMCA emphasizes inclusivity and equal opportunity for all employees.