Membership Sales Specialist

BJ's Wholesale Club; Framingham (MA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible and Affordable HealthBenefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking a role focused on executing member acquisition, renewals, upgrades and cross-selling BJ’s Loyalty Programs. The position also handles merchandise returns, exchanges, pickups, and general customer service inquiries tailored to member needs.

Responsibilities include delivering excellent member service, supporting club policies, and maintaining a positive, safe, and inclusive environment while upholding gold standards in daily operations.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with

Job description

BJ’s Wholesale Club is seeking a role focused on executing member acquisition, renewals, upgrades and cross-selling BJ’s Loyalty Programs. The position also handles merchandise returns, exchanges, pickups, and general customer service inquiries tailored to member needs.

Responsibilities include delivering excellent member service, supporting club policies, and maintaining a positive, safe, and inclusive environment while upholding gold standards in daily operations.