Membership Sales & Service Specialist

BJ's Wholesale Club; Portsmouth (IA); On-site; USD 23,000 - 29,000; Part time

Job summary

BJ’s Wholesale Club in the United States is hiring a Membership Sales Associate to help members maximize value. This role focuses on delivering exceptional service as you assist with memberships, cross-sell BJ’s Loyalty Programs, and handle returns and exchanges with efficiency.

You’ll promote acquisition, renewals, and upgrades while guiding members through product lookups and pickup needs. Weekly pay and comprehensive benefits support your growth and stability.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement
• Basic math skills preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination
• Drives toward goal achievement, defined by business established benchmarks and results
• Exhibits clear understanding of all BJ’s Membership options, and Co-Brand credit card.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Front line customer service

Sales experience

Basic math

Computer proficiency

Tools

Computer proficiency

Job description

BJ’s Wholesale Club in the United States is hiring a Membership Sales Associate to help members maximize value. This role focuses on delivering exceptional service as you assist with memberships, cross-sell BJ’s Loyalty Programs, and handle returns and exchanges with efficiency.

You’ll promote acquisition, renewals, and upgrades while guiding members through product lookups and pickup needs. Weekly pay and comprehensive benefits support your growth and stability.