Membership Sales & Service Specialist

BJ's Wholesale Club, Inc.; Manor Township (PA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Free membership

Paid time off

Health benefits

401(k) match

Employee stock purchase plan

Job summary

BJ’s Wholesale Club in Manor Township, PA is seeking a results-driven team member to execute membership acquisitions, renewals, upgrades, and cross-selling while handling returns and general customer inquiries.

You will deliver friendly service, promote all membership options, and help customers with the BJ’s card and related programs; experience in front-line sales is preferred. The role requires teamwork, integrity, and adherence to club standards in a fast-paced environment.

Qualifications

• Front-line/customer service experience preferred.
• Experience in sales and meeting goals helpful.
• Basic computer skills for POS and reporting.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively pitching membership programs in accordance with policies.
• Sells BJ’s membership products to prospective and existing members with energy and persistence.
• Drives toward defined goal achievement and collaborates with team to hit benchmarks.
• Delivers superior customer service as first point of contact for membership, applications, and questions.

Skills

Customer service

Sales experience

Goal achievement

Attention to detail

Computer proficiency

Job description

BJ’s Wholesale Club in Manor Township, PA is seeking a results-driven team member to execute membership acquisitions, renewals, upgrades, and cross-selling while handling returns and general customer inquiries.

You will deliver friendly service, promote all membership options, and help customers with the BJ’s card and related programs; experience in front-line sales is preferred. The role requires teamwork, integrity, and adherence to club standards in a fast-paced environment.