Membership Sales & Retention Specialist

BJ's Wholesale Club, Inc.; Linden (NJ); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ’s Memberships

Paid Time Off

Health Benefits

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Linden, NJ is seeking a motivated Membership Sales Specialist to drive acquisition, renewals, and cross-sell loyalty programs, while handling merchandise returns, exchanges and general member inquiries. You will deliver outstanding service at the point of contact and support all membership options.

Join a team committed to accuracy, speed and member satisfaction, with weekly pay, health benefits, a 401(k) plan with company match, and an employee stock purchase program.

Qualifications

• Front-line/customer service or sales experience is preferred.
• Results-driven with proven ability to hit targets.
• Basic math skills and computer proficiency are requested.

Responsibilities

• Promotes BJ’s value proposition for membership, perks and the member experience.
• Converts potential members by actively pitching all membership programs.
• Sells BJ’s membership products to new and existing members with energy and determination.
• Drives toward goal achievement based on established benchmarks.
• Delivers superior customer service as first point of contact for membership, credit card applications, questions, returns, and lookups.
• Assists with BOPIC orders and general member inquiries.

Skills

Front-line service

Sales experience

Basic math skills

Computer proficiency

Job description

BJ’s Wholesale Club in Linden, NJ is seeking a motivated Membership Sales Specialist to drive acquisition, renewals, and cross-sell loyalty programs, while handling merchandise returns, exchanges and general member inquiries. You will deliver outstanding service at the point of contact and support all membership options.

Join a team committed to accuracy, speed and member satisfaction, with weekly pay, health benefits, a 401(k) plan with company match, and an employee stock purchase program.