Membership Sales & Service Specialist

BJ's Wholesale Club, Inc.; Lancaster (Lancaster County); Vor Ort; USD 19.000 - 27.000; Vollzeit

Zusammenfassung

BJ's Wholesale Club in Lancaster is seeking dedicated team members to drive membership growth and deliver exceptional customer service. You will promote loyalty programs, handle merchandise returns, exchanges and inquiries, and support a fast, friendly shopping experience for members.

The role emphasizes teamwork, adherence to club policies, and maintaining a clean, organized store while upholding GOLD standards and a positive member experience.

Qualifikationen

• Prior front line/customer service or sales experience preferred.
• Ability to handle member questions and resolve issues.

Aufgaben

• Promote BJ's membership programs and drive sign-ups.
• Assist members with purchases, returns, exchanges, and pick-ups.
• Provide friendly, efficient member service at all times.
• Maintain club standards and ensure a safe, welcoming environment.

Kenntnisse

Customer service

Jobbeschreibung

BJ's Wholesale Club in Lancaster is seeking dedicated team members to drive membership growth and deliver exceptional customer service. You will promote loyalty programs, handle merchandise returns, exchanges and inquiries, and support a fast, friendly shopping experience for members.

The role emphasizes teamwork, adherence to club policies, and maintaining a clean, organized store while upholding GOLD standards and a positive member experience.