Membership Sales & Customer Service Pro

bjswholesaleclub; Stoughton (WI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free memberships

Generous PTO and holidays

Job summary

BJ’s Wholesale Club is seeking a friendly Membership Sales Associate to help our members save time and money. You’ll promote membership programs, assist customers, and process sign-ups while delivering excellent service in a fast-paced club environment.

Weekly pay, free membership perks, flexible benefits, and a supportive team culture help you grow with us as you drive member engagement and loyalty across the store.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Exhibits clear understanding of all BJ’s Membership options, and Co-Brand credit card.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Front line customer service

Sales experience

Basic math skills

Computer proficiency

Job description

BJ’s Wholesale Club is seeking a friendly Membership Sales Associate to help our members save time and money. You’ll promote membership programs, assist customers, and process sign-ups while delivering excellent service in a fast-paced club environment.

Weekly pay, free membership perks, flexible benefits, and a supportive team culture help you grow with us as you drive member engagement and loyalty across the store.