Membership Sales & Customer Experience Associate

BJ's Wholesale Club, Inc.; Auburn (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free Memberships

Paid Time Off

Health Benefits

401(k) Match

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club, Inc. is seeking a motivated team member to drive membership sales and deliver outstanding customer service in a fast-paced club environment.

You will promote all membership options, assist with sign-ups, renewals and cross-sell opportunities while upholding company standards and a focus on member experience. This role emphasizes working with members to resolve questions, manage day-to-day transactions, and participate in a team that values speed, accuracy, and friendly

Qualifications

• Experience in frontline customer service or sales preferred.
• Ability to meet and exceed membership sales goals.
• Strong math skills for basic transactions.

Responsibilities

• Promote BJ’s membership programs and upgrade members.
• Sell membership products to new and existing members with energy and persistence.
• Provide excellent member service and process purchases, exchanges, and returns.

Skills

Customer Service

Job description

BJ’s Wholesale Club, Inc. is seeking a motivated team member to drive membership sales and deliver outstanding customer service in a fast-paced club environment.

You will promote all membership options, assist with sign-ups, renewals and cross-sell opportunities while upholding company standards and a focus on member experience. This role emphasizes working with members to resolve questions, manage day-to-day transactions, and participate in a team that values speed, accuracy, and friendly