Membership Sales & Service Specialist

BJ's Wholesale Club, Inc.

North Dartmouth (MA)

On-site

USD 23,000 - 29,000

Full time

5 days ago

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Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ’s Memberships

Generous Paid Time Off

Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Massachusetts is seeking a Membership Sales Associate to promote and sell BJ’s membership programs, renewals, and add-on services. You will be the first contact for members and non-members, delivering enthusiastic, high-energy service, and helping members find value in our offerings.

You will handle transactions, assist with returns and inquiries, and support club policies while maintaining a safe, friendly environment.

Qualifications

Prior front line/customer service or previous sales experience preferred.
Results driven with proven success in goal achievement.
Basic math skills preferred.
Computer proficiency preferred.

Responsibilities

Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
Sells BJ’s membership products to potential new and existing members with high energy and determination.
Drives toward goal achievement, defined by business established benchmarks and results.
Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.