Membership Sales & Service Associate

BJ's Wholesale Club; Sanford (ME); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Free memberships

Paid time off

Health benefits

401(k)

Employee stock purchase plan

Job summary

BJ’s Wholesale Club is seeking a customer-focused team member in Sanford, ME who can drive membership sales and deliver outstanding member service. You’ll be the first point of contact for inquiries, process renewals and point-of-purchase interactions, and you’ll help execute club policies with accuracy and a positive attitude.

The role emphasizes promoting membership options, resolving issues, and supporting a fast-paced retail environment with weekly pay and comprehensive benefits.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination
• Drives toward goal achievement, defined by business established benchmarks and results
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Customer service

Sales experience

Basic math

Computer proficiency

Job description

BJ’s Wholesale Club is seeking a customer-focused team member in Sanford, ME who can drive membership sales and deliver outstanding member service. You’ll be the first point of contact for inquiries, process renewals and point-of-purchase interactions, and you’ll help execute club policies with accuracy and a positive attitude.

The role emphasizes promoting membership options, resolving issues, and supporting a fast-paced retail environment with weekly pay and comprehensive benefits.