Membership Sales & Service Associate

BJ's Wholesale Club; Portsmouth (NH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible and Affordable HealthBenefits

401(k) Retirement Savings Plan

Job summary

BJ’s Wholesale Club in Portsmouth, NH is hiring for a customer service and membership sales role. You’ll engage with members, process transactions, resolve inquiries, and support the acquisition and retention of BJ’s Loyalty programs.

The position emphasizes friendly service, accuracy, and teamwork in a fast-paced retail environment. We offer weekly pay, free BJ’s memberships, generous PTO, comprehensive health benefits, a 401(k) plan with company match, and employee stock purchase options.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs.
• Sells BJ’s membership products to potential new and existing members with energy and determination.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Front line customer service

Sales experience

Basic math skills

Computer proficiency

Job description

BJ’s Wholesale Club in Portsmouth, NH is hiring for a customer service and membership sales role. You’ll engage with members, process transactions, resolve inquiries, and support the acquisition and retention of BJ’s Loyalty programs.

The position emphasizes friendly service, accuracy, and teamwork in a fast-paced retail environment. We offer weekly pay, free BJ’s memberships, generous PTO, comprehensive health benefits, a 401(k) plan with company match, and employee stock purchase options.