Membership Sales & Service Associate

BJ's Wholesale Club; North Dartmouth (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free membership

Paid time off

Health benefits

401(k)

Stock purchase plan

Job summary

BJ's Wholesale Club in North Dartmouth, MA is seeking a Membership Sales Specialist to promote BJ's loyalty programs, recruit new members, and support member services. You will pitch membership options, answer questions, and process sign-ups.

The role emphasizes high energy, goal attainment, and delivering friendly, efficient service while maintaining store standards and compliance. Weekly pay and benefits are part of our commitment to our team.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ's membership products to potential new and existing members with high energy and determination
• Drives toward goal achievement, defined by business established benchmarks and results
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
• Resolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary.
• Maintains all club policies and procedures.
• Regular, predictable, full attendance is an essential function of this job.

Skills

Customer service

Sales experience

Results driven

Math skills

Computer skills

Tools

POS systems

Job description

BJ's Wholesale Club in North Dartmouth, MA is seeking a Membership Sales Specialist to promote BJ's loyalty programs, recruit new members, and support member services. You will pitch membership options, answer questions, and process sign-ups.

The role emphasizes high energy, goal attainment, and delivering friendly, efficient service while maintaining store standards and compliance. Weekly pay and benefits are part of our commitment to our team.