Membership Sales Specialist

BJ's Wholesale Club; North Dartmouth (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Paid time off

Health benefits

401(k)

Stock purchase plan

Job summary

BJ’s Wholesale Club in North Dartmouth, MA is seeking a friendly, service‑minded team member to support member needs and drive loyalty. This role focuses on delivering excellent service at the front lines, greeting members, answering questions, and guiding them through BJ’s membership options.

Responsibilities include processing purchases, assisting with returns or exchanges, and maintaining a clean, welcoming club environment while upholding company standards and policies.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Frontline customer service

Sales experience

Basic math

Computer proficiency

Job description

BJ’s Wholesale Club in North Dartmouth, MA is seeking a friendly, service‑minded team member to support member needs and drive loyalty. This role focuses on delivering excellent service at the front lines, greeting members, answering questions, and guiding them through BJ’s membership options.

Responsibilities include processing purchases, assisting with returns or exchanges, and maintaining a clean, welcoming club environment while upholding company standards and policies.