Membership Sales & Service Specialist

BJ's Wholesale Club, Inc.; Plymouth (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous PTO

Flexible health benefits

401(k) with company match

Employee stock purchase plan

Job summary

BJ’s Wholesale Club in Massachusetts is seeking a dynamic Membership Sales Associate to promote our value programs, enroll new members, and deliver outstanding service at the club level. You will drive sign-ups, handle inquiries, and support BOPIC orders while upholding Gold standards in a fast, friendly environment.

Weekly pay and benefits accompany a role focused on member experience, teamwork, and achieving growth targets in a dynamic retail setting.

Qualifications

• Frontline/customer service or sales experience preferred.
• Results-driven with proven success in meeting goals.
• Basic math skills and computer proficiency required.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs.
• Drives toward goal achievement and assists with BOPIC orders and member inquiries.
• Resolves member concerns in a courteous and timely manner and escalates when needed.

Skills

Customer service

Sales experience

Basic math

Computer skills

Job description

BJ’s Wholesale Club in Massachusetts is seeking a dynamic Membership Sales Associate to promote our value programs, enroll new members, and deliver outstanding service at the club level. You will drive sign-ups, handle inquiries, and support BOPIC orders while upholding Gold standards in a fast, friendly environment.

Weekly pay and benefits accompany a role focused on member experience, teamwork, and achieving growth targets in a dynamic retail setting.