Membership Sales & Retention Executive

Tennessee Titans; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

A professional sports team in Nashville is seeking an Account Executive for Membership Services. This role involves managing season ticket accounts, enhancing retention, and engaging fans through excellent customer service. Ideal candidates will have a Bachelor's degree and 2-3 years of experience in sales or customer service within the sports or hospitality sectors. Strong communication skills and teamwork are essential for success in this dynamic position.

Qualifications

• 2-3 years of service or sales experience in sports or hospitality industry preferred.
• Self-motivated professional with strong work ethic and excellent written and verbal communication abilities.
• Proven customer service skills with ability to balance competing priorities.

Responsibilities

• Manage and maintain an assigned portfolio of season ticket member accounts.
• Establish meaningful relationships with clients.
• Conduct regular face-to-face meetings with season ticket members.

Skills

Excellent communication abilities

Problem-solving skills

Strong work ethic

Customer service skills

Sales experience

Team player

Proficient in Microsoft Office Suite

Experience with ticketing systems

Education

Bachelor’s Degree from an accredited college or university

Degree in Business or Sports Administration

Tools

SeatGeek

Job description

A professional sports team in Nashville is seeking an Account Executive for Membership Services. This role involves managing season ticket accounts, enhancing retention, and engaging fans through excellent customer service. Ideal candidates will have a Bachelor's degree and 2-3 years of experience in sales or customer service within the sports or hospitality sectors. Strong communication skills and teamwork are essential for success in this dynamic position.