Membership Sales Pro – Weekly Pay & Perks

BJ's Wholesale Club, Inc.; Hyannis (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ’s Memberships

Paid Time Off

Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Hyannis, MA is seeking team members to execute acquisition and retention strategies, renew memberships, and provide exceptional customer service at the club. You will handle returns, exchanges, and member inquiries while supporting daily club operations and promotional plans.

Role emphasizes high energy, goal achievement, and the ability to read membership options. Training is provided; flexible to duties across departments may be required.

Qualifications

• Front line customer service or sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills and computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
• Escalates issues to PIC and MOD when necessary.
• Assists with BOPIC (Buy Online and Pick Up In Club) orders for members.

Skills

Customer service

Sales experience

Goal oriented

Math skills

Computer proficiency

Job description

BJ’s Wholesale Club in Hyannis, MA is seeking team members to execute acquisition and retention strategies, renew memberships, and provide exceptional customer service at the club. You will handle returns, exchanges, and member inquiries while supporting daily club operations and promotional plans.

Role emphasizes high energy, goal achievement, and the ability to read membership options. Training is provided; flexible to duties across departments may be required.